Orders & Returns

Order

To able order product(s) from Scarf&, you need to select product(s) then “ADD TO BAG”. An “ITEM HAS BEEN ADDED INTO YOUR SHOPPING BAG.” window will pop-out. You have the choice of the following:

1) “CONTINUE SHOPPING” – take you back to the previous page you were on.
2) “VIEW SHOPPING BAG” – take you to the page where all the items in your virtual bags.
3) “CHECKOUT” – take you to the page to precede checkout.

You can also view your virtual shopping bag by selecting “Shopping Bag”.

Size

Due to certain elastic materials, the size shown under the product description may vary accordingly.

Precede Checkout

You can checkout as the following:

1) New Customer(s) – You can make an account with us, this way, you can check your order status  and easy to communicate with our staff. For your convenienece, you can also check out as a guest. 

2) Return customer(s) – login your account to check the status of your order.

Account Registration

When you sign up for an account with us, we collect and store your first and last name, e-mail address, password, mailing address, phone number and other contact information. We may also collect additional optional information.

If there anything wrong with your order, we can easily communicate with you with the information you provided.

Account Security

You are entirely responsible for all activities that occur under your Scarf& account and for maintaining the confidentiality of your username, password and account information. You also agree to immediately notify us via email of any unauthorized use of your username, password, or any other breach of security that you become aware of involving or relating to your account. Furthermore, you agree to take adequate measures to safeguard your information and account, including exiting from your account at the end of each session.

Do not worry! Your credit card number will NEVER store in your account.

Payment Methods

Scarf& accepts only payments via credit card (Visa, MasterCard, American Express and Discover), PayPal, Scarf& gift card, or Scarf& store credit. We will charge your credit card, PayPal, Scarf& Gift Card, or Scarf& Store Credit at the time we ship all or portion of your order to you. All sales and payments will be in U.S. Dollars.

Process Your Order(s)

On the receipt of your order, we will process your order within 1 to 2 business days. If you ordered after 4:30 PM Eastern Standard Time, your order(s) may ship out the next business day. If you did not receive your order within 14 days after process, you can contact us either by e-mail or phone. Our contact information is located on the main page.

Cancellation

You can cancel your order as long as we have not shipped your order out. To request a cancellation, log into your account then select "MASSAGE BOX" and select/write the following:

Regarding - select the order(s) you need to cancel.
Subject - write "Cancellation Request"
Massage - explain why you need to cancel your order (optional)

OR

From our main page, select "Contact Us" then submit the information required.

New York Sales Tax

From April 1, 2011 through March 31, 2012 sales of clothing and footwear costing less than $55 per items or pair are exempt from the New York State’s 4% tax. Sales may also be exempt from local sales tax in some localities. For more information on New York Sales Tax please visit www.tax.ny.gov